US Delivery Options
- Free shipping within continental US: On all chairs
- Curbside Delivery: Free On all chairs
- Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, PO Box
Returns Policy
We always recommend that our customers double and triple-check an order before checking out, but we also understand that, at times, things are overlooked. Because of this, we are happy to provide a 30-day return policy on all massage chairs.
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 30 working days of receipt of your goods.
- Please remember that all items for return should be in their original condition and packaging.
- You have 30 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- For all returning merchandise you must have an RMA(Return Merchandise Authorization) number
- Customers are responsible the returning shipping charges, as well as a 20% restocking fee.
- Estockchiar can not accept returns for custom-built items.
- If the chair you purchase requires additional manufacturing once received, it is not eligible for our 30-day return policy.
PRICE MATCH GUARANTEE
- Please call or email with the website address of the lower-priced “Identical” massage chair.
- Price match does not apply to out-of-stock, previously owned/used, or eBay items.
- Only valid for brand new products with manufacturing packaging and full manufacture warranty.Open-box, display, returned, scratched or damaged items are NOT included in our price match guarantee.
- All price matches must be submitted prior to ordering.
- Products must be from another AUTHORIZED DEALER of massage chairs.
- Once we have received the price match information, we will contact you with the price match.
- Please call this number at 1-888-817-5113 with any questions prior to ordering a massage chair. Estockchair.com values all our customers and guarantees you will receive the best price and quality every time you shop with us.
OTHER DISCOUNT OPTION
We are glad to provide both quantity and volume discounts. We offer the most competitive pricing available for all multiple unit orders. Please contact us by phone at 1-888-817-5113 or by email(estockchair@gmail.com). We’re here and happy to help you get the most out of your massage chair purchase!!!